hybrid shipping container home

Rise Home Designs Inc.(Designs”/“We”/”Us”) is committed to protecting your privacy. We make our websites, hybridshippingcontainerhomes.com (the “Home Website”) , together with our home design platform which provides for, among other services, researched and vetted content, advice and other resources from Professionals in relation to sustainable home improvements (the “Home Services”), our online store (the “Ecommerce Services”) and learning management platform services (the “LMS Services”), as further described in our Terms of Service (collectively, the “Services”). This Privacy Policy describes how we collect, use and disclose personal information of individuals who use our Websites, App and Services. Your use of the LMS Website is additionally subject to Infinity Learning Solutions, Inc.’s privacy policy available at https://www.digitalchalk.com/privacy-policy (the “Digital Chalk Privacy Policy”).

Consent: By using our Websites or our Services you consent to the use of your Personal Information as described in this Privacy Policy and the Digital Chalk Privacy Policy to the extent you engage in our LMS Services. Except as set forth in this Privacy Policy, your Personal Information will not be used for any other purpose without your consent. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using the Website and/or the Services.

This Privacy Policy does not extend to the collection, use or disclosure of the following information which is currently not limited by applicable privacy laws: (a) information that is publicly available, such as names, addresses, telephone numbers and electronic address when listed in a directory or made available through directory assistance; or (b) Non-Personal Information (as defined further below).

“Personal Information” is any information about an identifiable individual, such as your name, address, e-mail address, birth date and gender. At the time of collection, We will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, you may not be able to register to use the Services or access and use certain features of the Websites and/or App. We may collect Personal Information in respect of the Websites, App or Services through registration processes; Q&A inquiries, communications with you; information downloads; user support; and surveys.

“Non-Personal Information” is information of an anonymous nature, and may include an Internet Protocol Address (IP Address) not linked to an individual, the domain used to access the Website, and the type and version of browser or operating system being used by visitors to the website. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, and average time spent on the Websites or App is not considered Personal Information. Similarly, business contact information such as the name, title, business address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.

Although the use of certain Non-Personal Information collected, used or disclosed through the Internet as described herein is not restricted (and to the extent that such is the case, the obligations under this Privacy Policy do not apply to such information), We provide information in this Privacy Policy about the collection of such information for the sake of transparency with respect to the operation of the Websites, App and Services. Such Non-Personal Information is collected or derived by Us in the course of operating the Websites, App and Services. For example, our web servers may automatically collect Non-Personal Information that is provided through your browser or stored in a cookie when you choose to visit the Websites.

Collection of Information: We aim to collect, use and disclose only such information as is required to enable Us to manage your account, to provide the Services, to process payment transactions, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, and for service improvement.

Use of Information: We collect information for the following purposes:

• Registration: In order to use the Services, you must register for an account (your “Account”) as either an individual or subscribing entity (“User”) and/or as a professional service provider or manufacturer, as applicable, for those individuals or entities offering Home Services (“Professional”). If you choose to register for an Account you must provide certain Personal Information to Us such as your full name, email address and city, state and province. In the case of registering Manufacturers, Rise Home Designs will facilitate the creation of your Account internally by requesting such Personal Information directly. We use this information to contact you as well as customize your user experience with content that is local to you. For those Users and Professionals registering for our Ecommerce Services, we also use this information for the purposes of fulfilling your product orders and delivery. In order to fulfill such orders, We will be required to disclose this information to certain third party delivery services engaged by Us solely for the purposes of providing our Services to you. Users may also register to access our Home Services and/or Ecommerce Services by logging in through your Facebook account, in which case, We will have access to your public profile information, including your name, profile picture and any other information you make available on your public profile through your Facebook account settings. In general, none of your Account registration information will be shared with any other Users of the Websites or our Services.
• User History: We keep track of the photos you like on our Home Services Website and App in order to allow each User to keep a history of the designs they like, saved project data through our subpage at hybridshippingcontainerhomes.com and to allow us to provide suggested content that is relevant to the Users. Similarly. We keep track of the items you might store in your cart from time to time through our Ecommerce Services, as well as products you’ve browsed in order to provide suggested products relevant to you.
• Payment Processing: If you subscribe to a Paid Subscription, as that term is defined in our Terms of Service, or otherwise make a purchase on the Websites, App or Services, including but not limited to product purchases through our Ecommerce Services, we will request credit card and billing information that is collected by our third-party payment processor (“Payment Processor“). The collection, use and disclosure of all personal information by the Payment Processor is governed by the Payment Processor’s terms of use and privacy policy. Rise Home Designs does not collect this billing information. However, Rise Home Designs will be able to view and use the last four digits of your credit card as well as your postal code of your billing address for User identification and authentication purposes.
• Contacting Professionals: We may collect Personal Information you provide if you submit a question to one of our Professionals using the “Contact” function available when you are signed into your Account. This information is shared with the Professional.
• Information sharing among Users: Users and Professionals of our Home Services may have the option to leave comments on articles, photos or other content and product reviews in connection with our Ecommerce Services. To the extent that your user name, review or comment contains any Personal Information, that information will be visible to other Users of the Home Services and/or Ecommerce Services, as applicable. You agree not to post, upload, or otherwise transmit any Personal Information of a third-party without that individual’s express consent.
• Transaction Notifications: We use your contact information to provide notifications for certain activities relating to your use of our Services, for example We may send you notices of any updates to our Terms of Service or Privacy Policy.
• Marketing Communications: If you opt-in to receive electronic marketing communications from us, We will keep you up to date on our products and services. You may withdraw your consent to receiving marketing communications from Us at any time by following the opt-out instructions in each communication, or by contacting our marketing department at care@buildwithrise.com.
• Statistics: We also collect statistics about use of the Services purchased through the Websites and App to improve the Websites, App and Services. This information will be kept confidential. However, aggregate statistics that do not personally identify an individual will be kept by Us and such aggregate statistics may be made available to Users, Professionals in the context of our Home Services, or third parties.
• System Logs & Cookies: Cookies are used by Us to track content usage and traffic on the Websites. A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. The Websites use cookies to help them compile aggregate statistics about usage of the Websites, such as how many Users visit the Websites, how long Users spend viewing the Websites, what pages are viewed most often, and what pages Users may visit directly after leaving the Websites. This information is used to improve the content of the Websites and to provide and improve the Services. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website. We do not link any of the information We use in cookies to any personally identifiable information submitted by you when you are on the Websites.
• IP Address: Your IP address is reported by your web browser whenever you visit a page on a Website. This information is recorded together with your registration information on our databases to customize your browsing experience, including displaying information that is local to your location.
• Advertisements: Advertisements appearing on the Websites may be delivered by Us or one or more third-party web advertisers. These third party web advertisers may set cookies. These cookies allow the advertisement server operated by that third party to recognize your computer each time they send you an online advertisement. Accordingly, advertisement servers may compile information about where or whether you viewed their advertisements and which advertisements you clicked on. This information allows web advertisers to deliver targeted advertisements that they believe will be of most interest to you. The Privacy Policy applies to cookies placed on your computer by us, but does not cover the use of cookies by any third-party web advertisers. For the privacy practices of such third-party web advertisers, you should consult the applicable privacy policy for the relevant third-party web advertiser(s).

If We plan to use your Personal Information in future for any other purposes not identified above, We will only do so after informing you by updating this Privacy Policy or as otherwise permitted under applicable privacy legislation. See further the section of this Privacy Policy entitled ‘Amendment of this Policy’.

Disclosures & Transfers: We have put in place contractual and other organizational safeguards with our service providers and agents to ensure a proper level of protection of your Personal Information (see further Security below). In addition to those measures, We will not disclose or transfer your Personal Information to third parties without your permission, except as specified in this Privacy Policy (see further Important Exceptions below).

We may disclose Personal Information with service providers and partners that We use to provide the Websites, App and Services, such as website hosting, cloud service providers, and analytics providers. We use Heroku Cloud Services to host our data, including Personal Information. Their servers are located in Canada and the United States and accordingly, Personal Information may be available to governments or their agencies in those countries under a lawful order, irrespective of the safeguards We have put in place for the protection of your Personal Information.

From time to time We may employ third parties to help Us improve the Websites and/or the Services. These third parties may have limited access to Personal Information solely for the purpose of helping Us to improve the Websites, App and/or the Services and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose.

Important Exceptions: We may disclose your Personal Information to third parties without your consent if We have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Users of the Services, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when We believe in good faith that such disclosure is required by and in accordance with the law.

We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

Security: The security of your Personal Information is important to us. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes We have communicated to you.

You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your email account information or your password for the Services to third parties.

Retention: We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained Personal Information will remain subject to the terms of this Privacy Policy. If you request that your name be removed from our databases, it may not be possible to completely delete all your Personal Information due to technological and legal constraints.

Amendment of this Policy: We reserve the right to change this Privacy Policy at any time. If We decide to change this Privacy Policy in the future, We will post an appropriate notice on the home page of our Websites. Any non-material change (such as clarifications) to this Privacy Policy will become effective on the date the change is posted and any material changes will become effective 30 days from their posting on the respective Website. Unless stated otherwise, our current Privacy Policy applies to all Personal Information that We have about you. The date on which the latest update was made is indicated at the bottom of this document. We recommend that you print a copy of this Privacy Policy for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Websites, App and/or Services signifies your acceptance of any changes.

Access and Accuracy: You have the right to access the Personal Information We hold about you in order to verify the Personal Information We have collected about you and to have a general account of our uses of that Personal Information. Upon receipt of your written request, We will provide you with a copy of your Personal Information although in certain limited circumstances, We may not be able to make all relevant Personal Information available to you such as where that information also pertains to another individual or as otherwise required or permitted by law. In such circumstances We will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.

We will make every reasonable effort to keep your Personal Information accurate and up to date, and We will provide you with mechanisms to update, correct, delete or add to your Personal Information. As appropriate, this amended Personal Information will be transmitted to those parties to which We are permitted to disclose your information. Having accurate Personal Information about you enables Us to give you the best possible service.

Contact Us: You can help by keeping Us informed of any changes to your Personal Information. If you would like to access your information, have any questions, concerns, comments or suggestions, or if you find any errors in our information about you, please contact our Privacy Officer via email at privacy@buildwithrise.com or by mail at 641 Loyalist Court, Fredericton, NB, E3B 3K9